Privacy policy – Cervi-Care™

Privacy policy

PRIVACY STATEMENT

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ARTICLE 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our purchasing process and of sale, we collect the personal information you provide to us, such as your name, address and email address.

When you browse our store, we also automatically receive the internet protocol address (IP address) of your computer, which allows us to obtain more details about the browser and operating system you are using.

Email marketing (if applicable): With your permission, we might send you emails about our store, new products and other updates.


ARTICLE 2 - CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card write, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it for this purpose only.

If we ask you to us providing your personal information for another reason, for example for marketing purposes, we will ask you directly for your explicit consent, or we will give you the opportunity to refuse.


How do I withdraw my consent ?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us at clients @ cervi-care.com


ARTICLE 3 - DISCLOSURE

We may disclose your personal information if the law requires us to do so or if you violate our Terms and Conditions of Sale and Use.


ARTICLE 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in the data storage system and Shopify databases, and in the general Shopify app. Your data is stored on a secure server protected by a firewall.


Payment:

If you make your purchase through a direct payment gateway, in this Shopify case will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS). Information relating to your purchase transaction is kept for as long as necessary to complete your order. Once your order is finalized, the information relating to the purchase transaction is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which results from the joint effort of companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure processing of credit card data by our store and by its service providers.

For more information, please see the Shopify Terms of Service or the Privacy Policy.


ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES


In general, the third-party providers that we use will only collect, use and disclose your information to the extent necessary to be able to perform the services they provide to us.

However , some third party service providers, such as the passere Payment processors and other payment transaction processors have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

Regarding these providers, we recommend to read their privacy policies carefully so that you can understand how they will treat your personal information.

Keep in mind that some providers may be located or have facilities located in a jurisdiction other than yours or ours. So if you decide to proceed with a transaction that requires the services of a third party vendor, then your information may be governed by the laws of the jurisdiction in which that vendor is located or those of the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction could be disclosed.

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